USA : +1 804 543 4067
Please note that our normal office hours are 9am to 5:30pm Monday to Friday
and we are 8 hours ahead of Eastern Standard time and 2/3 hours ahead of GMT (depending on British summertime).
If you have a query outside of these hours please direct it to our email contacts below and we will respond asap.
Customer Service Dept : info@theraregemstonescompany.com
Direct your questions about shipping, returns, payments and any other queries here
Questions to our GIA Gemologists : Use our dedicated Ask A Gemologist feature
If you have any questions about a specific stone(s) on our site or a general question about gemology please use this feature and a GIA gemologist will address your query directly.
FEATURED IN
If you can't find what you are looking for in our regular collections,
submit a Special Request and let us cut / source it for you. You will be
notified by email if we find a gem that matches your specs.
Your Product has been successfully added to the cart.
Thank You for submitting a Special Request .
We will notify you by email when we find gems that match your specifications and may interest you.
You can see and manage your special requests in your account by loggin into your account and clicking on the link Special Requests.
MESSAGE SENT
We will respond shortly
FRIEND REFERRAL ADDED SUCCESSFULLY
Our system has opened them a Member's Account and sent them
an introduction email. If they purchase off the site, 6% of the sale
will automatically be credited to you EAG Account Statement
NO ITEMS FOUND WITH THAT ID
